HELP

📌 Help Center – AlphaMart 365

Welcome to AlphaMart 365 Customer Support.
We’re here to make your shopping experience smooth, safe, and enjoyable. If you have any questions, please check the details below or contact us directly.

📞 Contact Us

Phone Support: 930690371

WhatsApp Support: 9306903781

Email Support: nikhilsharmajii46@gmail.com

Support Hours: Mon – Sat, 9:00 AM to 7:00 PM

🚚 Shipping & Delivery

Delivery Area: Across India only

Delivery Time: 3–7 working days (may vary by location)

Free Delivery: ✅ Yes, we provide fast & free delivery on all orders

🔄 Returns & Refunds

Return Period: 10 Days (from the date of delivery)

Condition for Return: Product must be unused, with original packaging

Refund Method: Wallet / Bank Transfer / Original Payment Mode

Cancellation: Allowed only before shipping

💳 Payment Options

We offer safe & secure payments:

✅ Debit & Credit Cards

✅ UPI & Net Banking

✅ Wallets (PhonePe, Paytm, etc.)

✅ Cash on Delivery (COD) Available

🛡️ Policies

Terms & Conditions: Orders are subject to product availability & service terms.

Offers & Discounts: Valid as per campaigns & cannot be clubbed with returns.

🏪 About AlphaMart 365

AlphaMart 365 is a growing e-commerce store that brings you premium quality, unique products across categories like technology, home interiors, clothing, and lifestyle.
We’re committed to fast & free delivery, customer satisfaction, and making online shopping simple, safe, and enjoyable.

❓ Frequently Asked Questions (FAQs)
1. How can I track my order?

Once your order is shipped, you will receive an SMS/Email/WhatsApp with the tracking link.

2. Do you charge for delivery?

No. All orders come with fast & free delivery across India.

3. Do you offer Cash on Delivery (COD)?

Yes ✅ We offer COD on all eligible products.

4. What is your return policy?

We offer a 10-day return policy. The product must be unused, undamaged, and in its original packaging.

5. How will I get my refund?

Refunds are processed via Bank Transfer / Wallet / Original Payment Mode within 5–7 working days after approval.

6. Can I cancel my order?

Yes, cancellations are allowed only before the order is shipped.

7. Do you ship outside India?

Currently ❌ we only deliver within India.

8. What kind of products do you sell?

We deal in premium & unique products across technology, home interiors, lifestyle, and fashion.

✨ Thank you for shopping with us. AlphaMart 365 is growing every day with your trust & support.